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The approval queue is the new delivery bottleneck

AI adoption is stalling on governance and ownership while model speed keeps improving.

GEICO's approval gates and Tenex's 5% figure for agents in production tell the same story: process decides delivery.

  • Approval gates decide. Approval gates decide whether agent projects land.

    GEICO's $1,000 agent day produced a vetted migration plan only because humans approved every gate, and Tenex sees just 5% of enterprises running a non-engineering agent in production.

    The reports are self-reported and early, yet they point the same way.

    Budget for review capacity before you scale autonomy.

    AI EngineerLatent SpaceGOTO Conferences

  • Measure the job. Benchmark averages hide the waits users actually feel.

    MiniMax's own table shows sign score dropping 6.6 points and p95 time to first token jumping from 1.5 to 11.3 seconds when concurrency doubles, so real users wait eight times longer.

    It's a vendor pitch, but the discipline applies: measure end-to-end job cost and keep a rollback plan before swapping.

    AI Engineer

  • Own the patching. The expensive part of security is owning the fix.

    Carrefour's fridges hit 50°C and caught fire after vendors shipped patches nobody applied.

    The IBM panel reports 44% of attacks now exploiting agent identities, so treat agents as insider risks and put kill switches ahead of more detection tools.

    IBM Technology

My take

I'd rather spend budget on review queues and ownership charts than on the next model.

The day's strongest evidence keeps landing on the same wall: agents fail where process, permissions, and accountability are fuzzy.

I'm not convinced custom harnesses or output pay fix that; they just move the friction.

The durable moves are making legacy code queryable, standardizing how a team works, and counting approval time as real capacity.

That's where the durable win is.

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